I.  Search each title. Each should have:

A.  A checkin box that indicates that the issue being requested is missing or lost or never received (Box status =  EXPECTED and no number in the bottom right corner of box, or box status =  MISSING, or box status = LATE   or box status = REMOVED ,

AND/OR

B.   Volume and or issue not included on LIB HAS line

AND/OR

C.   No item record exists, or Item record status = l(LOST),. m( MISSING), n(BILLED),  s(on SEARCH), $(BILLED & PAID). Check with the appropriate Circulation Department, if status is one of the many that begin “ASK AT CIRC”.)

AND/OR

D.   We do not have access to complete journal online or on microform.

E. If one of the above criteria is not met, return to Serial supervisor with a note why not ordered.

II.  If we truly don't have it, try to order it. Attach Order record to serial bib record, write vendor and P.o. no. on order request and file request in pan for “Serial Replacements on Order” in the folder for the vendor that you use.  If you find out that a replacement will be very costly, get an approval from CDD before ordering.

A.   Check Absolute's website (http://www.absolute-inc.com)    I check them first, because they list what they have in stock.  Click on East Coast Exchange at the top so we'll get the member discount. You will be prompted for ECE logon (ECE number = 9082 and Password = 92517 ). Click on online ordering at the top.  Type in title and hit search (or change search to ISSN for issn search). If found, put in basket and add order.

B.   Another choice for ordering is USBE (http://www.usbe.com).  We are a STARS member. We pay an annual membership and get each issue at a reduced price.  USBEis the cheapest source, but we don't know what's in stock at any given time.  Their stock turns over often, though. On their website we list issues wanted (Title, Volume & :number, (YEAR) and sendthe order to them from the website.  They will send what they have.  Hopefully they will send to your attention, so that you can clear the on order pan, when received. If not received, put in “Serial Replacements to be Ordered “pan unless we have been repeatedly unable to get over a 12 month period.  Those get returned to serials with a note, “Unable to locate a replacement.”

C.   If  the missing issue is fairly current, and there is no  note saying that it's OP, you might try the publisher.  You can get most of the publishers' addresses from EBSCO's website (http://www-us.ebsco.com/ebsconet/app/login.asp)  (EBSCO also maintains a missing copy bank, where you can get fairly current issues of popular titles free.  You will rarely find anything available there, but occasionally there is one available.) You can search your title by title, issn or ebsco title no. After title is found, click on “Publisher: Title”  That should give you the current address of the publisher.  If you're ordering from the publisher, estimate a price based on the subscription price divided by the number of issues per subscription period.  Also put “ Please send vol. _  No. _ ( Year) with an invoice.” Adding the note about the invoice makes a chance that they won't think it's another claim.

D.    Alfred Jaeger is another possibility. They list some holdings on their website (http://www.ajaeger.com) , but usually long runs.  Vendors are unlikely to supply a single issue in the middle of a long run, but it doesn't hurt to ask. Jaeger will quote a price for any that they have in stock.  Otherwise it's pretty much like USBE.  You send your list on their website, and take your chances.

E.   A place to try occasionally is Periodical Service Company.  They deal mostly in long runs, mostly reprints, but can be useful occasionally.  Their website is http://www.periodicals.com/index.html.

F.   Some journal replacements can be found on OP book sites.  The kinds of things that you're likely to find are infrequently published (annual or irregular) publications, art journals, or other things that people are reluctant to recycle.  Looking for weeklies or popular monthlies there is wasting your time.  I usually start with AddAll (http://www.addall.com).  The other one that I occasionally check is Bookfinder.com (http://www.bookfinder.com)

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